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Clearing Cache and DNS
Updated over a year ago

How to Clear Cache

In Chrome

  1. On your computer, open Chrome.

  2. At the top right, click More

    More
  3. Click More tools

    and then

    Clear browsing data.

  4. At the top, choose a time range. To delete everything, select All time.

  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.

  6. Click Clear data.

In Firefox

  1. Click the menu button

    Fx89menuButton

    and select Settings.

  2. Select the Privacy & Security panel.

  3. In the Cookies and Site Data section, click Clear Data….

  4. Remove the check mark in front of Cookies and Site Data.

  5. With Cached Web Content check marked, click the Clear button.

  6. Close the about:preferences page. Any changes you've made will automatically be saved.

In Edge

  1. Select Settings and more > Settings > Privacy, search, and services .

  2. Under Clear browsing data > Clear browsing data now, select Choose what to clear.

  3. Under Time range, choose a time range from the drop-down menu.

  4. Choose the types of browsing data you want to clear.

  5. Select Clear now.

How to Clear (Flush) DNS

If you experience ISP-related issues, clearing (flush) DNS may help you. Please get in touch with your IT department before proceeding.

  1. Press the Windows + R keys at the same time and enter cmd.

  2. You may see a popup asking if you want to allow Command Prompt to make changes to your computer. If you do, select Yes.

  3. If you are asked for an administrative login at this point, then you’ll need to contact your system administrator to proceed.

  4. In the command prompt window, type "ipconfig /flushdns"

  5. Press Enter.

How to Flush DNS on Windows 11 - All Things How

You should see a message confirming that the DNS Resolver Cache was successfully flushed.

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